kind words from our community
“Can I leave an extra star? This was a great experience! I was hesitant because of the "community" aspect as I feared that I would be on an open table like in some of the stretch labs. I worried that I would not be able to relax, but this concern quickly evaporated when I walked inside. I was immediately greeted by Ali and told I could select my favorite chair. I chose the one at the end of the room and was seated in a comfortable recliner. I was given heated packs for my stomach, neck, and eyes. Acupuncture was done quickly and I was allowed to rest for quite a long time! The environment was soothing and calm. The music was just loud enough to drown out street noises and obfuscate conversation without disturbing the restful nature of the process. It was a beautiful experience. I look forward to repeating it many times.”
— D.C.
“I had the most perfect first time here. I was having a day with lots of big feelings. My massage therapist told me to come here. I did. Thank goodness for THAT! I left feeling rested and renewed - even reset. The space is gorgeous, Ali is so attentive, and the coziness is real. I'll be back, over and over again. Thank you!”
— F.W.
“I’ve been seeing Elizabeth for several years and also jumped on Sam’s schedule more recently (and so glad that I did!!). Both are such knowledgeable and skilled practitioners who take the time to hear and understand my concerns and then masterfully incorporate that into each treatment. I’ve been to a lot of community acupuncture spaces over the last 10+ years, but this is by far my favorite, which is why I keep coming back!”
— G.H.
“I arrived a little sore and anxious. Elizabeth was super nice, knowledgeable, and easy to talk to. She quickly made me feel comfortable. I’m already looking forward to my next session.”
— J. H.
“So grateful that this space has been created here in RVA! I love that there is affordable and accessible acupuncture treatments offered right in the Fan. The space feels curated and welcoming, semi-private treatment chairs are available and are super comfy! If you are used to a traditional acupuncture treatment it will definitely be a different experience but you still recieve the same beneficial treatment. I have worked with three (Elizabeth, Kai, and Elena) of the practitioners in a variety of settings - they are all wonderful and provide a safe, healing and affirmative environment for their clients; as a nonbinary person who navigates the healthcare system this is VERY hard to come by!”
— Haley A.
“Ali was absolutely incredible with walking me through everything I needed for my first ever appointment. They were incredibly communicative and gave me all of the information I needed to make me feel comfortable. The atmosphere in the common areas was very soothing and I feel very grateful for the attention given to my condition during and before my appointment.”
— C.N.
“Normally I get acupuncture weekly. I was in town for a few weeks visiting and wanted to find a good acupuncture provider to keep my routine. Luckily, I came across this place and they were able to take me in on short notice. The experience was amazing! Elizabeth was informative, polite, and made me feel welcome. If I still lived in the area, I'd go every week. I definitely recommend this place and will return.”
— Daniel S.
“Very relaxing and just what I needed on a Friday.”
— Wanda M.
“This was my first experience having acupuncture done, the team made me feel very comfortable, relaxed and rejuvenated for another session. The space was serene, the heated eye mask, heating pad, heated blanket and recliner chairs made for such an incredible experience. Thanks again! Can’t wait to return.”
— Maria S.
“Couldn't say enough great things about Vital Qi. I went for my first time today after being referred by a friend and I am so glad I finally tried it. Elizabeth listened to each and every one of my concerns, she was gentle, reassuring, and so welcoming. For the first time in awhile, I felt my shoulders drop on their own. I cannot wait to go back!”
— Alex F.
“I loved the vibe at the Qi…those weighted heated pads are the sh*t and give you the sensation of your own personal cocoon.”
— S. Harlor
“I've been to many (many!) acupuncturists throughout my life all over the country, and Ali is by far my favorite practitioner. Not only is she an amazing space-holder, but her knowledge and intuitive wisdom create such an intentional and powerful healing experience every time. If you're in Richmond or close-enough, definitely go see her. I make the drive (1hour+) to see her weekly - and wish I could go more!!”
— Kelsey F.
“Such a wonderful first experience with Sam. Will be back!”
— S.V.
“I’ve been seeing Ali weekly for the past six months, and I truly can’t recommend her or Vital Qi enough. Ali has the kindest, most grounding energy. She takes the time to listen, understand what’s going on beneath the surface, and tailor each session to what your body and mind need most that day. I always leave feeling lighter, more balanced, and genuinely cared for. The space itself is so peaceful and welcoming, it feels like a little reset every time I walk through the door. If you’ve been considering acupuncture, this is the place to go and Ali is the person to see.”
— M.T.
“This was my first time trying acupuncture and it definitely won’t be my last! Ali was so great and extremely knowledgeable. She made me feel so at ease. Must check them out.”
— Nicole S.
“I didn't know that it was an option to get acupuncture in a place that is literally stunning and can give you weighted warming devices, But it is an option! If you are looking for acupuncture, do not sleep on this place.”
— Lauren G.
“Elizabeth and her Vital Qi team are a blessing. My acupuncture wellness journey includes biweekly tuneups and extra sessions while recovering from surgeries. They help me immensely and I recommend their skills to help you too.”
— Diane D.
“I had the most amazing experience at Vital Qi! From the moment I walked in, I felt completely at ease. Elizabeth was incredibly kind and thorough-she took the time to explain everything, answer my questions, and make sure I felt comfortable before starting.
The session itself was so relaxing and peaceful. I walked out feeling lighter, calmer, and even noticed that my headache had started to fade. Elizabeth also shared helpful recommendations for my back pain and headaches, which I really appreciated.
If you’ve been thinking about trying acupuncture, I cannot recommend Vital Qi enough. Elizabeth is wonderful, the atmosphere is calming, and I left feeling so relieved. I’ll definitely be coming back!”
— C.J.
“Ali is unbelievable! From the moment I walked in to the moment I left. She is knowledgeable, extremely easy to talk to, I loved my whole experience and I cannot wait to go back! I I feel so much better even after my first session. I would recommend her to anyone a million times!”
— D.L.
“Excellent! Warm, authentic, healing, and efficient. Strongly recommend!”
— Erin B.
“My acupuncture session with Kelly was an all-around lovely experience. Kelly was gentle, kind, and thoughtful from start to finish. She listened intently to my questions and was considerate in asking for feedback and making sure I stayed comfortable. I felt totally relaxed and calm both during the session and for hours after. I noticed several of my symptoms lessen within the next few days. Thank you, Kelly! I cannot wait to return for another treatment.”
— E.S.

